For assistance, please phone
1300 553 542 within Australia.
Alternatively, you can phone us on
02 6159 3100.
Our business hours are 9:00am to 5:00pm Monday to Friday (Canberra time) - excluding National and ACT public holidays.
For general enquiries you can email us at
If you wish to send us a letter or a form our post address is:
GPO Box 621
Canberra ACT 2601
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Specific email addresses
Service for people or organisations in Australia that require interpreting assistance for information in languages other than English.
13 14 50
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
133 677 TTY Service [TTY/Voice]
1300 555 727 [Speak and Listen (SSR)]
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