The agency uses social media as a communication tool to provide information to our stakeholders, clients and media about the work that we do.
Before you engage with us through our social media channels, we encourage you to read our social media guidelines.
We do not endorse or support the comments, opinions or statements posted by users on our social media accounts. Any information or material placed online by users, including advice and opinions, is the view and responsibility of those users and does not represent the views of our agency.
Links to external websites, social media profiles, videos or images are provided for convenience and reference. These sites and their content are not under the control of the agency. The inclusion of any link or reference does not imply endorsement of that website, service or person by the agency. We are not responsible for the information or accuracy of external sites and are not liable for any loss or inconvenience arising from their use.
As a user of our social media sites, you may express your views, comments, ideas, insights, and criticisms about the agency. When using our social media sites, please remember to:
We may change this policy at any time.
Please ensure you use social media responsibly.
From time to time, we may choose to republish (e.g. 'retweet', 'share' or reference) social media content (e.g. tweets, events, posts) that contain information or otherwise link to material related to the work that we do. A 'retweet' or 'share' by the Clean Energy Regulator does not constitute endorsement.
We may choose to 'follow' (or 'like') organisations or individuals involved with, or actively discussing, relevant issues to our schemes. Individuals and organisations choosing to follow us may be followed in return. You may request that we stop following you by emailing our media team.
You are reminded that social media platforms are public spaces on the Internet where many interactions are publicly viewable and searchable over time.
Third-party sites or profiles linked from our social media accounts are not controlled, maintained or endorsed by us (with the exception of the
Clean Energy Regulator website). To the extent permitted by law, we are not responsible or liable for any content posted on or uploaded to our social media sites by a user, or any content on third-party sites.
By submitting a contribution on one of our social media sites, you accept full responsibility for ensuring that in making your contribution your intellectual property rights are not lost or diminished. This is for your own protection.
We do not warrant that any material or information you contribute will be protected against loss, misuse or alteration by third-parties. In particular, we do not warrant that you will not suffer loss or diminution of any intellectual property rights you currently own or may be able to obtain in relation to any material or information that you contribute.
If your contribution includes material in which the copyright is owned by another person or entity, you warrant that you have obtained all necessary permissions, authorisations, licences and consents required for the use of such materials and have made arrangements for the payment of any royalties or other fees payable in respect of the use of such material.
You agree to indemnify the agency against any loss, liability, claim, demand, damage or expense (including legal fees) asserted by any third-party (including yourself) arising out of a breach of the warranty referred to above or of these
You grant us a royalty-free and irrevocable licence to do any act comprised in the copyright (including reproducing, publishing, performing or communicating to the public) in relation to the stories, material or information you contribute.
The information provided through our social media accounts is presented by us for the purpose of disseminating information for the benefit of our clients, stakeholders and the public. However, we do not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via these accounts.
We are subject to the obligations imposed by the Australian Privacy Principles in the
Privacy Act 1988 and will collect, hold, use or disclose your personal information in accordance with those Principles.
By providing your personal information, including any sensitive information, to our social media accounts, you provide consent for us to collect and use your personal information for the purposes of displaying content, administering its social media accounts and/or addressing any comments made. Any personal information you provide through participating in our social media will not be used for any other purpose.
We will not disclose your personal information to any third-party, except to the extent that you choose to allow your information to be publically displayed on our social media accounts. We are not responsible for the privacy practices of third-parties who may access information you choose to allow to be displayed.
Unfortunately, we are unable to respond to individual comments and questions on social media. If you require a response to an enquiry or further information about any of our tweets, please
email the contact centre.
Journalists seeking an official response from the department should visit our
Media Centre or email our media team.
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