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Identified issues for 2017-18

04 July 2019

The Clean Energy Regulator will use this page to inform reporters of any issues identified in the Emissions and Energy Reporting System (EERS) and provide advice on what actions reporters should take, including information on status of issue resolution.

The Clean Energy Regulator will update the identified issues on a regular basis.

The table below describes current issues identified in the EERS and provides advice on what actions reporters should take, including information on status of issue resolution.

If the proposed 'Recommended reporter action/s' is unsuitable or does not resolve your issue, please contact the Clean Energy Regulator for further advice.

IssueDescriptionRecommended reporter action(s)Status comments

Unable to update address details for the NGER Contact Person and Executive Officer listed in EERS

The address details in EERS for the NGER Contact Person and Executive Officer are not being updated when changes are made in the Client Portal.

Affected reporters are recommended to generate and submit their report.

The Clean Energy Regulator will not take compliance action for any incorrect address details.

Will not be resolved before the 31 October 2018 deadline for 2017-18 reporting.

Unable to update address details for the NGER reporting entity

The street address and postal address details for the NGER reporting entity are not being updated in EERS when updates are made in the Client Portal.

Street address and postal address details can be updated directly in EERS for the NGER reporting entity via the 'Edit Reporting Information' page

See pages 14-16 of the ​Documentasset:EERS User Guide for more information on the 'Edit Reporting Information' page.

Will not be resolved before the 31 October 2018 deadline for 2017-18 reporting.

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