Due to the ongoing risks associated with COVID-19 including current Government policy on social distancing, we have temporarily suspended the requirement for appointed solar panel installation inspectors to inspect components installed in roof cavities.
While this suspension will remove the requirement for inspectors to enter the home during the inspection, our expectation is that inspectors ensure inspections are conducted to the fullest extent in all other aspects.
If you have any concerns about the solar panels that have been installed at your property or business, below are relevant contact details that may assist you.
We remind householders that solar panels are electrical products and should only be inspected by a licenced electrician, preferably accredited by the Clean Energy Council.
It is illegal in Australia to mislead consumers on the origin, performance, condition and quality of solar panels. Solar panel retailers who source and sell unapproved solar panels may be subject to investigation by the relevant regulator or law enforcement agencies.
Participants in the Renewable Energy Target who wilfully commit an act of fraud or non-compliance, such as the creation of certificates based on the installation of unapproved panels, will be subject to enforcement action by the Clean Energy Regulator, which may lead to criminal charges.
The Clean Energy Regulator takes all reports of fraud and non-compliance seriously and considers the actions necessary to ensure the integrity of the market. We are working with other government agencies and industry associations to continue investigating this issue.
If you suspect fraud or non-compliance in the renewable energy industry contact
firstname.lastname@example.org or phone 1300 553 542.
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